Welcome to Spark To Recovery. We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by (collectively, “Services”) (“Authorized Customers”).
Online Privacy Policy Only
This privacy policy applies only to information collected online through our internet site www.sparktorecovery.com and not to any information collected offline, including telephonically, via email, or through other means.
What Information Do We Collect From Visitors to Our Website?
Upon visiting our Sites, our server automatically logs your visit. The server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser.
Additionally, we collect information you expressly provide. When using our site, subscribing to our newsletter, filling out a form, commenting on our blog or taking a certification quiz, you may be asked to enter your name, e-mail address, mailing address, phone number or other contact information. You may also be asked to provide information that will assist us in referring you or a loved one to an appropriate treatment center.
In general, you can expect to visit our Website without telling us who you are or revealing personal information about yourself. However, you may voluntarily provide information as described herein to enrich and personalize your experience.
If you choose to interact on the Website – such as by registering, applying for products or services, submitting orders, questionnaires, surveys, or requests for information or using mobile applications or social media platforms – Spark To Recovery will collect the personal information that you (or your personal representative) provide. We may enhance or merge the information that you provide to us directly with information from other sources, including third parties, or merge your personal information with data regarding how you use our site to help us better provide relevant services and information to you.
Do We Disclose Visitors’ Information to Third Parties?
We do not sell or trade to outside parties the information we collect from you other than as set forth herein. We may disclose the information we collect to third parties, including to our affiliates and business partners, who assist us in operating our Sites, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, respond to legal process (such as a search warrant, subpoena or court order), enforce our Sites’ policies, or protect ours or others’ rights, property, or safety. Non-personally identifiable visitor information (including unique device identifiers) may be provided to other parties for marketing, advertising, or other uses. We may also disclose your personal information with your express consent for other purposes not listed here. We may disclose your personal information to a potential or actual acquirer, successor, or assignee as part of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in bankruptcy or similar proceedings).
How is Your Information Used?
Spark To Recovery may use the information we collect from you in the following ways:
- To process a placement and/or consulting request
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our Website, address problems, and protect the security or integrity of the Site and our business (we continually strive to improve our Website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To administer a promotion, survey or other Website feature
- To communicate with you about information and updates pertaining to your placement and/or consulting request
- To monitor the Site for compliance with our Terms of Use and the law
We may use non-personal information for statistical analysis, research, and other purposes.
Protected Health Information
This notice describes how your medical information may be disclosed and how you can control and get access to this information. We are required by law to maintain the privacy of protected health information.
- Email (info@sparktorecovery.com) to get a paper or electronic copy of your medical record.
- If someone has a medical power of attorney over you, and we confirm that this is to be true, we may share your medical records with this authorized person.
- If during treatment, you need to be transferred to another medical facility, we may share relevant medical history in the course of your treatment plan.
- You may request to change your medical records if you feel it is needed. If we don’t believe the change is needed, we will reply in writing within 30 days of the reasoning. You can email (info@sparktorecovery.com) to make a change request.
- If you would like to remove your medical records with us, we will do so as required by law and your request.
- We may share your medical records with billing companies to handle the insurance claims related to your treatment with Spark to Recovery.
- If a state or federal law requires us, we may share your medical records.
- We may share your medical records if there is a legal court order and the law requires it.
Cookies and Similar Technologies
We may use cookies to enable the site’s or service providers’ systems to recognize your browser and capture and remember certain information.
We may use cookies and similar technology to enable the Sites and service providers’ systems to recognize your browser and capture and remember certain information.
We use cookies and similar technologies to understand and save your preferences for future visits and compile aggregate data about Site usage and interaction so that we can offer better experiences and tools in the future. We may contract with third-party service providers that use these technologies to assist us in better understanding our Sites’ visitors. They may collect information about your online activities over time, on other devices, and on other websites or apps, if those websites and apps also use the same service provider.
We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Site and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
Interest Based Advertising
We may partner with ad networks and other ad serving providers (“Advertising Providers”) who serve ads on behalf of us and others on non-affiliated sites.
You may visit www.aboutads.info to learn more about this type of advertising and how to opt-out of this form of advertising by companies participating in the Digital Advertising Alliance (“DAA”) self-regulatory program. Note that electing to opt-out will not stop advertising from appearing in your browser or applications. In addition, note that if you use a different browser or erase cookies from your browser, you may need to renew your opt-out choice.
Please review your web browser “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete, or choose not to accept, cookies from the Sites, you may not be able to utilize the features of the Sites to their fullest potential.
How Do Our Sites Handle Do-Not-Track Signals?
Some browsers incorporate a “Do Not Track” (DNT) feature that, when activated, signals to websites and online services that you do not want to be tracked. However, there is not yet an accepted standard for how to respond to browser DNT signals, and we do not currently respond to them.
Your Los Angeles Privacy Rights
Under Los Angeles Civil Code Section 1798.83, Los Angeles customers are entitled to request information relating to whether a business has disclosed Personal Information to any third parties for the third parties’ direct marketing purposes. Los Angeles customers who wish to request further information about our compliance with this statute or who have questions more generally about our Notice and our privacy commitments to our customers should not hesitate to contact us at info@sparktorecovery.com
Children
We do not direct the Website to, nor do we knowingly collect any personal information from minors.
Email Policies
Spark To Recovery will use reasonable means to protect the privacy of the information you send us by email. However, because of the risks outlined below, Spark To Recovery cannot guarantee that email communications will be confidential. Additionally, Spark To Recovery will not be liable in the event that you or anyone else inappropriately uses your email.
Security
We maintain reasonable and appropriate measures designed to maintain information we collect in a secure manner. We have taken certain physical, electronic, and administrative steps to safeguard and secure the information we collect from Website visitors. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect and we cannot promise, and you should not expect, that your information will be secure in all circumstances.
Disclaimer Statement
All of the contents on the Sites, including any images, text, external links, graphics or any other material posted on the Sites, are intended solely for informational purposes. The information contained herein may be written by non-medical professionals and is not necessarily a substitute for professional medical advice, treatment or diagnosis of any disease or disability. Please seek advice consulting a qualified medical professional with any questions that you may have regarding your physical or mental health condition(s). If you are experiencing thoughts of suicide or any other medical emergency dial 911 or visit your local emergency room.
The Sites contain links to external websites and references to other resources that are not associated with our Sites. We have no control over these third-party resources and make no warranty or representation as to the content of those resources. Their inclusion does not constitute an endorsement or recommendation.
Changes to This Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
Notice of our Privacy Practices for Protected Health Information
(1) How we may use and disclose protected health information about an individual?
To administer our admissions process and create a care plan. In the event of a medical emergency, we may share your health information with a medical provider to assist in your medical care.
(2) Your rights with respect to the information and how you may exercise these rights, including how you may complain to the covered entity.
We are required by law to maintain the privacy of your protected health information. You can email Allen Vardanyan at (info@sparktorecovery.com) to communicate with us about your health information. Your rights include to inspect, copy, change, or remove your protected health information.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
Spark To Recovery Allen Vardanyan | info@sparktorecovery.com
